WHEN WILL I RECEIVE MY UNIT?

WE SHIP  “READY-TO-SHIP” UNITS THE SAME DAY IF YOUR ORDER IS PLACED BEFORE 3PM DURING WEEKDAYS

A CONFIRMATION EMAIL WITH ALL THE TRACKING INFORMATION WILL THEN BE SENT TO YOU

DOMESTIC IN CANADA 1-3 DAYS

INTERNATIONAL 5-7 DAYS

CAN I GET A CUSTOM WIG MADE?

WE OFFER CUSTOM WIG SERVICE TO CLIENTS IN OUR PHYSICAL LOCATION (CANADA) . YOU CAN EMAIL OR SEND A MESSAGE TO OUR CONTACT FOR SPECIFIC DESIGNS. OUR WEBSITE HOWEVER OFFER READY TO SHIP UNITS THAT ARE PRE-MADE & DESIGNED BY WIGHAUSINTL

DO YOU OFFER PRIVATE FITTING?

YES WE DO. FITTING IS AVAILABLE TO CLIENTS IN OUR PHYSICAL LOCATION. NOTE THAT THIS SERVICE COMES WITH AN EXTRA CHARGE

HOW DO I ORDER A WIG ?

SIMPLY VIEW OUR WIG DESIGNS IN THE ONLINE SHOP, ADD TO CART THE PRODUCT OF CHOICE AND PROCEED TO CHECKOUT. COMPLETE PAYMENT AND EXPECT A CONFIRMATION EMAIL TO YOUR EMAIL PROVIDED.

CAN I WALK IN TO TRY ON YOUR WIGS?

UNFORTUNATELY NOT, WE ARE 100% ONLINE SO WE DO NOT HAVE ANY SHOP FRONTS THAT ALLOW CUSTOMERS TO WALK IN. UNLESS ITS A READY TO SHIP, THEN YOU CAN COME TO OUR LOCATION TO TRY ON. THIS IS FOR SERIOUS BUYERS ONLY.

WE HAVE MANY EDUCATIONAL VIDEOS ON OUR PRODUCT ON OUR SOCIAL MEDIA HANDLES. CONTACT US FOR ANY HELP. WE GOT YOU

WHAT IS THE ELASTIC BAND METHOD?

THE ELASTIC BAND METHOD IS A SECURE AND GLUELESS METHOD TO WEAR YOUR UNIT. THIS METHOD IS GREAT TO PROTECT YOUR NATURAL HAIR AND IT IS ABSOLUTELY NOT DAMAGING, OUR ELASTIC BAND METHOD IS MADE WITH COMBS OR CLIPS TO SECURE THE BACK

HOW DO I KNOW MY CAP SIZE?

YOU MUST SELECT THIS OPTION TO LET US KNOW WHAT CAP SIZE YOU ARE. FOR FURTHER HELP IN KNOWING YOUR CAP SIZE PLEASE HAVE LOOK TO OUR CAP SIZE SECTION AT THE BOTTOM OF MY WEBSITE, YOU CAN CHOOSE SMALL, MEDIUM OR LARGE. WHEN MEASURING YOUR HEAD PLEASE REMEMBER IF YOUR REAL HAIR IS A BIT LONG OR THICK IT WILL ADD SIZE THE CAP. SO FOR EXAMPLE IF YOU MEASURE YOUR HEAD AS A MEDIUM, BUT YOU HAVE LONG HAIR (10″UP) YOU SHOULD ORDER A LARGE. WHEN MEASURING THE EAR TO EAR SIZE, MAKE SURE YOUR HAIR IS IN A MEDIUM BUN SO YOU CAN PLACE THE MEASURING TAPE OVER THE BUN SO IT GIVES A PERFECT SIZE. ORDERING A BIGGER SIZE IS ALWAYS BETTER BECAUSE IT WILL GIVE YOU MORE COVERAGE & SIT MORE SECURELY.

FEEL FREE TO CONTACT OUR CUSTOMER SERVICE IF YOU NEED ASSISTANCE.

CAN I SEW MY WIG ON TO BRAIDS? CAN I GLUE IT ON? CAN I WEAR IT GLUELESS?

YES  YES & YES! YOU CAN SEW OUR UNITS ON, USE TAPE ADHESIVE OR JUST WEAR THEM GLUELESS WITH OUR ELASTIC BAND METHOD.

WHAT IS A WIG CAP?

A WIG CAP IS A CAP THAT YOU WEAR ON TOP OF YOUR NATURAL HAIR TO PROTECT IT. ALSO IT ALLOWS YOUR UNIT TO SIT PROPERLY AND AVOID ANY BULKINESS THIS OPTION IS RECOMMENDED FOR CUSTOMERS USING OUR ELASTIC BAND METHOD

Lets hear from you. Send us an email wighausintl@gmail.com